FAQ

Frequently Asked Questions – Interior Tools Heaven

1. How long does delivery take?
Delivery usually takes 7–15 business days depending on your location.

2. How can I track my order?
A tracking number will be sent to your email once your order is shipped.

3. Do you accept returns?
Yes. We accept returns within 7 days of delivery if the product is damaged, defective, or incorrect.

4. What should I do if I receive a damaged item?
Send us a clear photo or video within 48 hours of receiving the product and we will assist you.

5. Can I cancel my order?
Orders can be cancelled within 12 hours of purchase only.

6. What payment methods do you accept?
We accept secure online payments through Paystack and other approved gateways.

7. How do I contact customer support?
You can reach us at interiortoolsheaven@gmail.com or through our Contact Us page.